We always welcome your questions and feedback. For privacy-related issues, please contact us at:
Sri Venkata Krishna Temple
2770 Borchard Road
Thousand Oaks, CA 91320
- Information We Collect
- Using Information We Collect
- Information We Share with Others and Your Privacy Rights
- Your Choices about Communication from us
- Cookies and Pixel Tags
- How We Use Email
- Links to Other Sites
- Updating or Reviewing Your Information
- Privacy of Children on Our Web Site
- Policy Changes
- Questions or Comments?
- Make donation
- Inquire about our services
- Request a catalog
- Receive a gift package
- Create an account
- Sign up for email updates
- Place an order from our catalogs or on our Web site
- Return an item or make an exchange
- Are referred to us through a marketing promotion
- Participate in a marketing survey, promotion or event
We maintain the data that you provide us, along with a record of your transaction, in a secure database. To best serve you, we may combine this information with data that is publicly available and data that we receive from other reputable sources.
We also gather information about how visitors navigate through our Web site by using clickstream data gathered with “cookies” and/or other online tools such as “pixel tags.” See Cookies and Pixel Tags for further information.
Using Information We Collect
At Sri Venkata Krishna Kshetra (SRCF), we always want to provide you with the best possible experience and fulfill your orders exactly as you’ve requested. In order to do this, we collect information that allows us to:
- Process and track your order
- Provide the services you request
- Contact you about the status of an order
- Send you email updates
- Identify your product and service preferences
- Customize our communications to you
- Provide information concerning product recalls or products you have purchased
- Improve our merchandise selection and customer service
Information We Share with Others and Your Privacy Rights
From time to time, we make our mailing list (names and addresses only) and general shopping activity available to reputable companies whose products we believe will be of interest to you and whose privacy practices meet the Direct Marketing Association’s privacy standards. We do not share email addresses for this purpose. If you do not want to receive mailings from other reputable companies and prefer that we do not share any information with these companies, please contact us.
On rare occasions, we may disclose specific information upon governmental request, in response to a court order, or when required by law to do so. We may also share information with companies assisting in fraud protection or investigation. We do not provide information to these agencies or companies for marketing or commercial purposes.
Your Choices about Communication from SRCF
We offer choices about the types of information you receive from us. If you prefer not to receive catalogs or email updates from SRCF or if you prefer to receive them less frequently, please contact us at the address shown below. You can also unsubscribe from our email updates using the link provided in each edition of the email.
If you do not wish to receive other communications from us, such as surveys, please contact us at:
Please be sure to provide us your exact name and address, or the mailing label from your catalog, so that we can be sure to identify you correctly. Because mailings are planned in advance, it may take several weeks for your request to become effective. If, due to human error, you continue to receive unwanted communications, please contact us again and we will make every effort to correct the situation.
Cookies and Pixel Tags
A cookie is a small data file that is stored by your Web browser on your computer. Cookies enable you to place an order on our Web site. They also allow us to enhance and personalize your online shopping experience, so that the information you receive is more relevant to you.
- Remember what items are in your Shopping Bag
- Recognize you when you return to our Web site
- Enable you to use Express Checkout, if you have created an account at our website
- Study how our customers navigate through our Web site and which products they request in site searches
We also use pixel tags – tiny graphic images – to tell us what parts of our Web site you have visited or to measure the effectiveness of any searches you may do on our site. Pixel tags also enable us to send you email in a format you can read and let us know when you have opened an email message from us.
How We Use Email
When you provide us your email address, we will email you as necessary to process your order, respond to a request or provide customer service. For example, after you place an order at our website, you will receive an email confirmation and, in most cases, an email with package tracking information. Recipients of our email gift cards will receive an email notifying them of the gift and instructing them how to redeem it.
We may also send promotional email about products, special offers, services or events that we believe may be of interest to you. It is our intent to send promotional emails only to those persons who wish to receive them. We provide instructions on how to unsubscribe in each email and within the My Account section of our website
Links to Other Sites
Occasionally we provide links on our Web site to other sites to enhance the functionality and shopping experience. These sites operate independently of SRCF and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit.
Updating or Reviewing Your Information
To update your customer information (name, address, telephone number and email address), please contact us at the address above. A limited amount of purchase information may also be available to you. To protect your privacy, we will need to validate your identity before you update or review your information.
It is our intent to protect against the loss, misuse or alteration of information that we have collected from you or received from a partner. We use a variety of current technologies and processes for protection of our customer data. We limit the information we provide to outside companies with whom we contract to only what they need to carry out their responsibilities. It is our practice to use encryption whenever we receive or transmit sensitive data.
Questions or Comments?
For questions, comments or assistance, we invite you to contact us.